Privacy Policy

1. Information We Collect

• Personal Information: Name, phone number, delivery address, email.
• Account Information: Username, password, preferences.
• Payment Details: Processed securely via third-party providers (not stored).
• Usage Data: IP address, browser/device info, app usage patterns.
• Health or allergy disclosures (if voluntarily submitted).

2. How We Use Your Data

• To process subscriptions and deliver meals.
• To personalize user experience and recommend relevant plans.
• For internal analytics, performance monitoring, and customer service.
• To send notifications, updates, or marketing (opt-out available).

3. How We Store and Protect Your Data

• Data is stored securely on encrypted servers.
• Access is restricted to authorized personnel only.
• We retain data only as long as needed for service delivery and compliance.

4. Sharing Data with Third Parties

• We may share minimal data with:
  • Delivery service providers (e.g., driver receives delivery info).
  • Payment gateways (e.g., Stripe, PayPal).
  • Analytics tools (e.g., Google Analytics, Firebase).
• We do NOT sell personal data to third parties.

5. User Rights

• You can access, update, or delete your data by contacting us.
• You may opt out of marketing communications anytime.
• You have the right to request a copy of your stored data.

6. Children’s Privacy

• Our service is not directed to children under 13.
• We do not knowingly collect data from minors without parental consent.

7. Cookies & Tracking Technologies

• Our website/app uses cookies for performance and personalization.
• Users can modify cookie preferences in their browser settings.

8. International Transfers

• While our servers are based in [Qatar], data may be transferred to other countries with appropriate safeguards.

9. Changes to This Policy

• Updates may be made periodically. Users will be notified by email or app notification.

10. Contact Us

For questions or requests: